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Airbrush Trouble Shooting Guide
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Airbrush Trouble Shooting Guide

If you are a Make-Up Artist and you have a Wholesale / Trade Account, you can now purchase replacement parts for your airbrush by logging into your account and visiting our Replacement Airbrush Parts shop.

ISSUE - Airbrush Not Spraying

Stage 1

Check that all the leads are connected correctly and the Compressor is operating. The green light should be on, on the Compressor.
YES:
Go to Stage 2.
NO: Your Compressor has a 1 year warranty from purchase date. Please contact us for assistance.

Stage 2

Check that your Airbrush is correctly assembled, particularly if you have recently stripped it down for cleaning or maintenance.
Go to Stage 3.

Stage 3

Place the Trigger (Part 6) in the rest position.

Does the Airbrush trigger push down when pressed?
YES: Go to Stage 4.
NO: Your trigger is not positioned correctly. Please strip down your Airbrush and reassemble being sure to position the trigger so when depressed it pushes the spring loaded Piston (Part 5).

Stage 4

Does the Airbrush spray Airbase Thinner and Cleaner?
YES: Go to Stage 5.
NO: Go to Stage 7.

Stage 5

Half fill Airbrush cup with Airbase Thinner and Cleaner and replace the Cup Cover (Part 17).

Ensuring that the Nozzle and Needle cap (Parts 1 and 2) are on the Airbrush, block the needle cap using your finger. Push the trigger down and pull back as if to spray. This will back bubble the cleaning fluid and clear any blockages.

Spray all the remaining fluid through the Airbrush and try with foundation.

Is your Airbrush functioning normally?
YES: Fantastic!
NO: Go to Stage 6.

Useful tools: Airbase Thinner and Cleaner Visit the Airbrush Cleaning and Maintenance section.

Stage 6

The problem is thick foundation. Add foundation to your Airbrush cup and a few drops of Airbase Thinner and Cleaner. The foundation will now spray ok.

Is your Airbrush functioning normally?
YES: Fantastic!
NO: Go to Stage 7.

Stage 7

Does the Needle (Part 25) retract when you push the trigger down and pull it back?
YES: Go to Stage 8.
NO: Go to Stage 9.

Stage 8

Does the Needle protrude beyond the Needle Cap? (Part 1)

YES: Your Nozzle is damaged and will need replacing. SEE: How to guide for changing the Nozzle below.
NO: Go to Stage 9.

Useful tools: Visit the Airbrush Cleaning and Maintenance section.

Stage 9

Unscrew Airbrush Handle (Part 27), loosen the Needle Chucking Nut (Part 26) and Spring Case (Part 13).

Gently push the Needle (Part 25) forward as far as it will go so that it protrudes beyond the Nozzle Cap (Part 2) but not the Needle Cap (Part 1).

Tighten all parts that you have just loosened. The needle will now retract when you push the trigger down and back and the Airbrush should spray.

Is your Airbrush functioning normally?
YES: Fantastic!
NO: Go to Stage 10.

Stage 10

Fully strip down your Airbrush, clean throughly and reassemble. If the problem continues, please contact us for assistance.

Useful tools: Airbrush First Aid Kit Visit the Airbrush Cleaning and Maintenance section.

ISSUE - Airbrush Spitting Product

Airbase contains Vitamin A, an ingredient that is proven to improve elasticity of the skin and therefore reduce fine lines. It also contains Vitamin E. This is an anti-oxidant that moisturises and repairs helping to deactivate the free radicals that age the skin.

Stage 1

Check that all the leads are connected correctly and the Compressor is operating. The green light should be on, on the Compressor.
YES: Go to Stage 2.
NO: Your Compressor has a 1 year warranty from purchase date. Please contact us for assistance.

Stage 2

Check that your Airbrush is correctly assembled, particularly if you have recently stripped it down for cleaning or maintenance.

Go to Stage 3.

Stage 3

Unscrew Airbrush Handle (Part 27), loosen the Needle Chucking Nut (Part 26) and Spring Case (Part 13).

Gently push the Needle (Part 25) forward as far as it will go so that it protrudes beyond the Nozzle Cap (Part 2) but not the Needle Cap (Part 1).

Tighten all parts that you have just loosened. The needle will now retract when you push the trigger down and back and your Airbrush will spray.

Is your Airbrush functioning normally?
YES: Fantastic!
NO: Go to Stage 4.

Stage 4

Does the Needle protrude beyond the Needle Cap? (Part 1)

YES: Your Nozzle is damaged and will need replacing. SEE: How to guide for changing the Nozzle below.
NO: GO to Stage 5.

Useful tools: Visit the Airbrush Cleaning and Maintenance section.

Stage 5

Unscrew the Airbrush Handle (Part 27), loosen the Needle Chucking Nut (Part 26) and Spring Case (Part 13).

Gently remove the Needle (Part 25). Unscrew the Needle Cap (Part 1) and Nozzle Cap (Part 2) and detach from your Airbrush.

Using a magnifying glass (if required) check the Nozzle (Part 3). The Nozzle's hole should be perfectly round. Check for fractures and closures of the hole.

Does the Nozzle have any damage?
YES: Your Nozzle is damaged and will need replacing. SEE: How to guide for changing the Nozzle below.
NO: Go to Stage 6.

Useful tools: Airbrush First Aid Kit Visit the Airbrush Cleaning and Maintenance section.

Stage 6

Half fill airbrush cup with Airbase Thinner and Cleaner and replace the Cup Cover (Part 17).

Ensuring that the Nozzle and Needle Cap (Parts 1 and 2) are on the Airbrush, block the needle cap using your finger. Push the trigger down and pull back as if to spray. This will back bubble the cleaning fluid and clear any blockages.

Spray all the remaining fluid through the Airbrush and try with foundation.

Is your Airbrush functioning normally?
YES: Fantastic!
NO: Go to Stage 7.

Useful tools: Airbase Thinner and Cleaner Visit the Airbrush Cleaning and Maintenance section.

Stage 7

Fully strip down your Airbrush, clean throughly and reassemble. If the problem continues, please contact us for assistance.

Useful tools: Airbrush First Aid Kit Visit the Airbrush Cleaning and Maintenance section.

ISSUE - Sticky Trigger

If your Airbrush continues to 'pass air' when your finger is not on the trigger, the issue you have is known as a 'sticky trigger'.

This is easily solved by cleaning the requisite part of the Airbrush.

To Clean: Strip down airbrush and drop 3-4 drops of Airbase Thinner and Cleaner or pure alcohol into the piston area.

Reassemble your Airbrush.

When reassembled, depress and lift the trigger to create movement in the piston and work the solution into the 'sticky' area.

If necessary, remove Piston (Part 5) and clean area and part thoroughly.

Useful tools: Airbrush First Aid Kit & Airbase Thinner and Cleaner Visit the Airbrush Cleaning and Maintenance section.

ISSUE - Low Pressure

Stage 1

Check that all the leads are connected correctly and the Compressor is operating. The green light should be on, on the Compressor.
YES: Go to Stage 2.
NO: Your Compressor has a 1 year warranty from purchase date. Please contact us for assistance.

Stage 2

Check that your Airbrush is correctly assembled, particularly if you have recently stripped it down for cleaning or maintenance.

Go to Stage 3.

Stage 3

Is trigger pushing down fully?
YES: Go to Stage 4.
NO: Strip down your Airbrush and remove the Piston (Part 5).

Drop 3-4 drops of Airbase Thinner and Cleaner or pure alcohol into the area where the piston is located.

Reassemble your Airbrush.

When reassembled, depress and lift the trigger to create movement in the piston and work the solution into the Piston area (Part 5).

Useful tools: Airbrush First Aid Kit & Airbase Thinner and Cleaner Visit the Airbrush Cleaning and Maintenance section.

Stage 4

Fully strip down your Airbrush, clean throughly and reassemble. If the problem continues, please contact us for assistance.

Useful tools: Airbrush First Aid Kit Visit the Airbrush Cleaning and Maintenance section.

HOW TO - Change The Nozzle

1. Remove the Needle Cap (Part 1) and Nozzle Cap (Part 2).

2. Using the spanner, supplied with your Airbrush, delicately remove the Nozzle (Part 3).

3. Carefully screw on your new Nozzle being sure not to over tighten and break the thread in the Airbrush.

Useful tools: Airbrush First Aid Kit Visit the Airbrush Cleaning and Maintenance section.

Please note: If the Nozzle has sheared off, you will need a Nozzle Repair Tool to remove the thread. These can be purchased from Airbase or are included in the Airbrush First Aid Kit. Please contact us if you wish to order the Nozzle Repair Tool.